Business Process Model and Notation (BPMN)


Business Process Model and Notation (BPMN) is a graphical notation used in business analysis to represent business processes and workflows. BPMN provides a standardised way to visually model and communicate complex processes and workflows, which helps to improve process efficiency and reduce errors.

In business analysis, BPMN can be used to:


(1) Model business processes: BPMN provides a standardised notation for modeling business processes, including the flow of activities, decisions, and events that occur within a process. This helps to clarify the steps involved in a process and identify potential areas for improvement.


(2) Facilitate communication and collaboration: BPMN provides a common language and notation that can be easily understood by stakeholders, including technical and non-technical team members. This helps to facilitate communication and collaboration across the organisation.


(3) Standardise process documentation: BPMN provides a standard notation for documenting business processes, which helps to ensure consistency in process documentation across the organisation.


(4) Automate processes: BPMN models can be used to automate business processes, reducing errors and improving efficiency.


(5) Identify potential problems: BPMN models can be used to identify potential problems in a business process, such as bottlenecks or inefficiencies. This helps to identify areas where improvements can be made to streamline the process and improve efficiency.


A common choice in business analysis, BPMN is a powerful tool for BAs to help model and improve business processes by providing a common language and notation for documenting and communicating complex processes and workflows.



Our easy to follow online course which provides a structured overview of business analysis and what it takes to become an excellent Business Analyst. Perfect for Entry Level BAs, Career Changers or for anyone interested in Business Analysis. It’s also great refresher course for Experienced BAs.

Ba Simplified