Core Skills and Competencies for BAs in 2024


In the dynamic landscape of Business Analysis, where automation increasingly handles technical tasks, the significance of core skills and human-centric competencies has gained prominence. Business Analysts now emphasise the vital role played by attributes like emotional intelligence and communication skills, recognizing them as essential elements that complement automation.

  • Stakeholder Engagement: Core skills, encompassing emotional intelligence, communication, and adaptability, take centre stage in an era where technical tasks are automatable. These skills empower BAs to navigate complex interpersonal dynamics, foster collaboration, and build strong relationships across teams and stakeholders.
  • Balancing Automation: Business Analysts are striving to maintain a balance between technology and human interaction. Core skills play a crucial role in bridging this gap, ensuring that automation enhances rather than replaces the human element in work processes.
  • Communication: Business Analysts heavily rely on core skills to navigate the complexities of their roles. These skills enable them to understand stakeholder needs, facilitate productive discussions, and bridge communication gaps between technical and non-technical teams.
  • Facilitation: Core skills such as active listening, empathy, and conflict resolution are instrumental in fostering collaboration and consensus-building among diverse stakeholders with competing priorities and interests.
  • Active Listening: While technical proficiency is essential for Business Analysts, it’s their core skills that often determine the success of projects. Effective communication, stakeholder management, and problem-solving abilities significantly contribute to project outcomes and overall organisational success.

As organizations adapt to the digital age, the importance of core skills cannot be overstated. In a landscape dominated by automation, these skills serve as the foundation for effective collaboration, communication, and problem-solving. Business Analysts rely on core skills to navigate their roles and drive project success amidst technological advancements.

Click here to read about the Top 4 Essential Skills in Business Analysis for 2024



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