Our 3 Key Takeaways

1. Rigid supplier frameworks can limit access to specialist expertise

2. Programmes often require niche delivery roles that generalist suppliers struggle to provide

3. Flexible supplier models can help delivery teams maintain momentum

The Purpose of Supplier Frameworks

Preferred Supplier Lists (PSLs) are widely used by organisations to manage supplier relationships and maintain procurement governance.  In principle, they provide a structured way to engage trusted suppliers while maintaining transparency and consistency.  However, in many of the delivery environments our clients operate in, rigid supplier frameworks can unintentionally create challenges for programme teams.

Where Frameworks Can Create Constraints

Many PSL structures are designed around large, generalist recruitment suppliers capable of filling a wide range of roles. While this approach can work well for high-volume hiring, many of our clients find it becomes more difficult when programmes require specialist expertise. Roles such as experienced Business Analysts or Data Analysts often require suppliers who understand delivery environments and maintain specialist talent networks.

Introducing Flexibility

From our experience supporting programme teams, organisations often benefit from introducing greater flexibility into their supplier models. Allowing specialist providers to complement existing frameworks can help ensure programmes have access to the expertise they need when delivery pressure increases.